This website is operated by Volkswagen Financial Services Australia Pty Limited, (VWFSA) (ABN 20 097 071 460) representing the brands of Volkswagen Finance, Audi Finance, Bentley Motors Finance and Lamborghini Finance and our affiliates. VWFSA is committed to protecting your privacy.

This privacy statement applies to your use of the Volkswagen Financial Services' Australia websites:

www.vwfs.com.au
www.volkswagenfinance.com.au
www.audifinance.com.au
www.bentleymotorsfinance.com.au
www.lamborghinifinance.com.au

VWFSA fully comply with our obligations under the Privacy Act 2000 (C'th). VWFSA can only obtain personal information from you via these sites if you choose to supply it to us by entering your information in the appropriate sections on these sites..

You are under no obligation to provide us with your personal information. If you choose to do so, it will be accepted as your consent for us to collect and use it as outlined below.

Information Collected and Purposes
Personal Information collected on our websites can include:

  • First Name
  • Last Name
  • Email address
  • Phone Number (s)
  • Postal Code
  • Age
  • Gender

As well as other information such as current vehicle choice and current financier. Should you decided to apply for a quotation or finance on our website we will ask you to agree to our credit consent form in order to assess your application.

Some of this information is essential for us to be able to accurately identify who is using the service. If you do not provide this information to us we will not be able to provide the additional information you have requested.

We may use this personal information and share it with our employees and agents and other persons in the ordinary course of business, as well as any related company, alliance partner or agent or dealer of us in order to pro-vide you with details of our products and services and the information that you have requested from us. We may also maintain personal information (other than information we have obtained from a credit reporting agency) we collect about you in a database so that we can provide better service to you in the future and provide this information to the abovenamed per-sons for the purposes described above. We do not sell, rent or trade your personal information and will not disclose information about you unless the disclosure is:

  • Required by law
  • Is authorised by law
  • You have consented to our disclosing the information about you

Security of your personal information
VWFSA has implemented strict procedures and systems designed to pro-tect the security of your personal information. VWFSA honours your choice for its intended use. Our aim is to carefully protect your data from loss, misuse, unauthorised access or disclosure, alteration or destruction.

We will take reasonable steps to ensure that all information we collect, use or disclose is accurate, complete and up to date.
Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. Whilst we strive to protect your personal information from misuse, loss and unauthorised access, we cannot guarantee the secu-rity of any information you transmit to us or receive from our online prod-ucts or services sites. You conduct these activities at your own risk. Once we receive your transmission, we make our best effort to ensure its security.

Links to other sites
VWFSA provides access to other sites by way of hyperlinks from these web sites. These other sites are not subject to the privacy standards and procedures of VWFSA. You should make your own enquiries as to the privacy standards for each linked site.

Marketing and promotional material via e-mail
We acknowledge and respect a user's choice to opt-out of VWFSA market-ing and promotional communication activities. Should you decide you do not wish to receive marketing or promotional materials, via e-mail, please send an email to marketing@vwfs.com.au with your full name, phone number and postal code and UNSUBSCRIBE in the subject line.

Accessing and Updating Information
If you would like to obtain access to your personal information to ensure that it is accurate and up to date please contact 02 9695 6311. In some cases an administration fee may be charged to cover the costs of access.